“How to Check HSBC Visa Platinum Credit Card Application Status”

HSBC Bank India is a subsidiary of the great financial group, i.e. HSBC Group. Its history revolves around over 170 years in the country. HSBC Bank provides a vast range of financial products and services, catering to individual and corporate customers. Its services include personal and business banking, wealth management, trade finance, foreign exchange, and global banking and markets solutions.

HSBC cards are designed in such a manner as to acclaim your lifestyle. At present, it provides credit cards with a host of benefits and privileges and offers ranging from travel to shopping, dining, etc. For those who have applied for an HSBC Visa Platinum Credit Card, we will discuss how to know its application status and approval status and how to check them in the best possible manner, i.e. offline or online. Before checking the different ways to know the status, let us know how to apply for an HSBC Visa Platinum Credit Card.

How do you apply for the HSBC Visa Platinum Credit Card?

Mentioned below are different ways to apply for HSBC Visa Platinum Credit Card:

Option 1: Open the official website of HSBC Bank. Click on “Credit Cards” and then click “Apply Now”.

Option 2: Call the customer care numbers, and the executive will then assist you in applying for the HSBC card.

Option 3: Visit any nearest HSBC branch to apply for an HSBC card.

Let us now discuss online and offline ways to check the HSBC Credit Card Application Status.

  • Check HSBC Credit Card Application Status Online:


  • Via ChatBot:

One can initiate a chat with the HSBC Bank executive using the Chatbot available on HSBC’s website by following the below-mentioned steps:

Step 1: Open the official website of HSBC Bank.

Step 2: Click on the option “Chat”, available at the bottom right of the screen.

Step 3: Click on “Accept the Terms and Conditions”.

Step 4: Type “I want to check my HSBC Credit Card Application Status”.

Step 5: Provide all the details and information as required.

Step 6: The credit card application status will then be shown on the screen.

  • Via Mobile Number:

Step 1: Visit the HSBC Bank’s official website.

Step 2: Under the option “Banking”, tap on “Credit Cards”.

Step 3: Enter the 10-digit mobile number mentioned at the time of credit card application.

Step 5: Fill out the details as required and then click on “Submit”.

Step 6: Enter the OTP received for verification purposes. 

Step 7: The credit card application status will then be shown on the screen.

  • Via Airway Bill Number

Once the application part is done, the credit card application is processed by the bank. Once the application gets approved, a letter will be received mentioning the Airway Bill Number of the shipment in which the card will be carried. 

Step 1: Visit the HSBC Bank’s official website.

Step 2: Click on “Track your Credit Card”.

Step 3: Enter the Airway Bill Number received via letter.

Step 5: Once the verification is done, you can track the location of the card. 

Step 6: The credit card application status will then be shown on the screen.

  • Check HSBC Credit Card Application Status Offline:


  1. By Visiting Branch:

Step 1: Visit any nearest branch of HSBC Bank.

Step 2: Provide your credit card application registration number or form number along with other required documents and details.  

Step 3: The bank representative will then inform you about the status of your card application.

Step 4: This method can be considered if other methods are not working, as this method takes maximum time.


  1. By Calling Customer Care Centre:

Step 1: Call the HSBC customer care number from 06:30 pm to 08:30 pm.

Step 2: Request the customer care executive to provide the application status of your credit card.

Step 3: They will ask for some details and information from you.

Step 4: Thereafter, you will receive the status of your card.


Customer For residents within India For residents abroad
HSBC Personal Banking and credit cards 1800-267-3456

Types of HSBC Bank Credit Card Application Status 

Mentioned below are the different types of HSBC credit card application status:


HSBC Bank Credit Card Status Meaning
In Progress This status is reflected when the HSBC Bank credit card application is under the bank’s review, and the final decision is pending.
On Hold This status is reflected when more information is required to evaluate the application for the HSBC Bank credit card. This result is shown when there are discrepancies in the information.
Approved This status is reflected when the HSBC Bank credit card application gets duly approved by the bank, and the bank starts the process of dispatching it.
Dispatched This status is reflected when the credit card has been couriered to your registered address. Also, one can track the shipment, which can help to estimate the delivery date.
Rejected This status is reflected when the bank does not approve the credit card application during the review. 
No Records Found This status, ‘No record found,’ is reflected when the information you entered is incorrect. In that case, refresh the page and enter the correct details. 


How do you increase the chances of getting the card approved?

One should consider the mentioned strategies in mind before hitting the HSBC Credit Card Apply button:

  • Before applying for a new credit card, always check your credit history.
  • One should only apply for pre-approved HSBC credit cards.
  • Reduce overall debts.
  • There should be lower credit utilisation.
  • You must hold a bank account with the bank.


What are the Chances of a Re-Application once rejected?

One can re-apply for a new credit card application in case it gets rejected by the bank due to non-fulfilment of any of the eligibility parameters. But, one should keep the below-mentioned things in mind:

  • There should be a gap of at least 3 months from the date of rejection of the credit card application in order to reapply. 
  • Try to improve your credit score.
  • Avoid applying for credit-specific applications at around the same time.
  • You should reconsider the credit card application till all the queries get resolved at once.

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